Terms of service
Terms of Service
Last Updated: [19 september 2026]
Welcome to [Mini Torque]. These Terms of Service (“Terms”) govern your access to and use of [WEBSITE URL] and your purchase of products through our online store.
By accessing our website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.
1. Account Terms
1.1. You may be required to create an account to access certain features or place orders.
1.2. You agree to provide accurate, complete, and current information when creating or updating your account.
1.3. You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
1.4. You must notify us promptly at [EMAIL ADDRESS] if you believe your account has been accessed without authorization.
1.5. We reserve the right to suspend or terminate accounts that violate these Terms, applicable law, or our policies.
2. Pricing and Payment
2.1. Product prices are displayed on our website and may change from time to time without prior notice. The price applicable to your order will generally be the price displayed when you place the order, subject to any applicable errors or corrections.
2.2. Unless otherwise stated, prices are in Indian Rupees (INR).
2.3. Applicable taxes, delivery charges, platform charges, or other fees will be displayed at checkout where applicable.
2.4. Payments may be processed through third-party payment providers. By submitting payment information, you represent that you are authorized to use the applicable payment method.
2.5. If a payment is declined, reversed, or otherwise not successfully received, we may cancel or suspend the relevant order.
2.6. In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and refund any amount already paid.
3. Product Descriptions
3.1. We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, prices, and other information are accurate.
3.2. Actual product colors may vary depending on your device or screen settings.
3.3. Minor variations in appearance, packaging, measurements, or specifications may occur where reasonably applicable to the product.
3.4. If a product is materially different from its description or has a manufacturing defect, your rights under applicable Indian consumer protection laws and our return/refund policy will apply.
4. Order Acceptance and Cancellation
4.1. Placing an order on our website constitutes an offer to purchase the selected products. An order confirmation or payment receipt does not necessarily mean that the order has been accepted.
4.2. We reserve the right to accept or reject an order for legitimate reasons, including product unavailability, pricing or listing errors, suspected fraud, payment issues, or circumstances beyond our reasonable control.
4.3. If we cancel an order after payment has been received, we will process an applicable refund using the original or otherwise permitted payment method.
4.4. We may contact you using the contact details provided with your order if additional information is required to process it.
5. Shipping and Delivery
5.1. We ship orders to locations specified on our website and/or available at checkout.
5.2. Shipping charges and estimated delivery times may depend on the delivery location, product weight, product availability, and shipping method selected.
5.3. Orders are generally dispatched within [BUSINESS DAYS] business days after successful payment and order confirmation, unless otherwise stated on the product page.
5.4. Delivery estimates are estimates only and may be affected by factors outside our reasonable control, including courier delays, weather, public holidays, transportation disruptions, incorrect addresses, or other unforeseen circumstances.
5.5. You are responsible for providing a complete and accurate delivery address and contact information.
5.6. If an order cannot be delivered because of an incorrect or incomplete address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges or other consequences may apply where permitted by law.
6. Returns, Refunds, and Exchanges
6.1. Returns, refunds, and exchanges are subject to our [RETURN/REFUND POLICY URL OR POLICY NAME], which forms part of these Terms.
6.2. Return eligibility may depend on the type and condition of the product. Certain products may be non-returnable where permitted by applicable law and where clearly disclosed before purchase.
6.3. Unless otherwise stated, returned products must be unused and in their original condition and packaging, together with applicable accessories, tags, manuals, or other included items.
6.4. If you receive a damaged, defective, incorrect, or materially different product, please contact us at [EMAIL ADDRESS] within [NUMBER OF DAYS] days of delivery, providing your order number and supporting photographs or other requested information.
6.5. Approved refunds will generally be processed within [BUSINESS DAYS] business days after approval or receipt/inspection of the returned product, as applicable. The time taken for the refund to appear in your account may depend on your bank or payment provider.
6.6. Nothing in these Terms limits or excludes any mandatory rights or remedies available to consumers under applicable Indian law.
7. Prohibited Uses
You agree not to use our website or services:
- For any unlawful or fraudulent purpose;
- To violate any applicable law or regulation;
- To infringe our intellectual property rights or the rights of others;
- To interfere with or disrupt the operation or security of our website;
- To introduce malicious code, viruses, or other harmful material;
- To attempt unauthorized access to our systems, accounts, or databases;
- To use automated systems to scrape, copy, or collect website content without our permission;
- To provide false, misleading, or fraudulent information;
- To place orders using unauthorized payment methods; or
- In any manner that could damage, disable, overburden, or impair our website or services.
We may suspend or restrict access where reasonably necessary to protect our website, customers, business, or legal rights.
8. Intellectual Property
8.1. Unless otherwise stated, the website and its content, including logos, trademarks, text, graphics, photographs, product descriptions, designs, and software, are owned by or licensed to [STORE NAME].
8.2. You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
9. Limitation of Liability
9.1. To the maximum extent permitted by applicable law, [STORE NAME] will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or purchase of products.
9.2. We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, transportation disruptions, internet or telecommunications failures, or third-party service interruptions.
9.3. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable Indian law, including mandatory consumer rights or liability arising from fraud or other circumstances where limitation is prohibited by law.
10. Privacy
Your use of our website may also be subject to our [PRIVACY POLICY URL]. Please review our Privacy Policy to understand how we collect, use, store, and process personal information.
11. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on our website with a revised “Last Updated” date.
Changes will apply from the date they are posted, except where applicable law requires otherwise. Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Subject to any mandatory consumer protection rights and jurisdiction available to consumers under applicable Indian law, disputes arising out of or relating to these Terms or your use of our website shall be subject to the jurisdiction of the courts at [CITY, STATE, INDIA].
Nothing in this section prevents a consumer from exercising any statutory right to seek a remedy before a forum, authority, or court that has jurisdiction under applicable Indian law.
13. Contact Information
If you have questions, complaints, or concerns regarding these Terms or an order, please contact us:
[MINI TORQUE]
Business/Legal Name: [MINI TORQUE]
Address: [UNKNOWN]
Email: [minitorque7080@gmail.com]
Phone: [**********]
Customer Support Hours: [Every Hour]
Grievance Contact (if applicable):
Name: [GRIEVANCE OFFICER NAME]
Email: [GRIEVANCE EMAIL ADDRESS]
Contact: [**********]
By using [MINI TORQUE] and placing an order, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them, subject to your rights under applicable law.